The increased spotlight on hygiene and cleaning standards has led to a Hawke’s Bay based commercial cleaning business launching a world-first cleaning app.
Following two years of development and trials, The Clean Crew has launched an app guides its cleaning team through a job, with photography and video evidence verified by supervisors and available for the client.
The Clean Crew managing director Gary Singh said as the world grapples with a pandemic, there has been a increases spotlight on cleaning and hygiene standards and the app acts is a new tool that provides peace of mind for clients, their employees and customers.
The Clean Crew offers commercial cleaning services across Hawke’s Bay, Palmerston North and Nelson and has plans to expand into new regions in 2021.
Gary says the app, developed by Hamilton-based app developer Black Quadrant Technologies (BQT), has increased the consistency of cleaning tasks and vastly enhanced client retention.
A customer survey found that 93 percent rated their cleaning service highly and that any complaints are resolved within an hour.
However Gary wanted to raise the bar and believed that a mobile technology based audit tool was the answer.
“Never has it been so important that hygiene standards are a priority for businesses, to keep staff and the public safe.
“The commercial cleaning sector struggles to retain customers, and I wanted to ensure that we can stand by the quality of our work and the app offers us a way of showing our clients that the job has been done to their expectation time and again.
“It’s time technology is introduced to the cleaning sector for the labour component of the service. There’s a steady flow of new equipment and cleaning products but this is a world-first.
First published by The Profit. Click here to read the full article.